An engineer by training.A founder by choice.An operator by necessity.

I’m Radhakrishna Mamillapalli — most people call me RK. I’m the founder and CEO of KloudC, a Connecticut-based technology company building SaaS platforms and AI-powered solutions for businesses with complex operations.

My path runs through two worlds that don’t often meet: enterprise technology, where systems are large, integrated and unforgiving; and small-business ownership, where every inefficiency shows up on the shelf or in the bank account by the end of the week. Most of what I build comes from standing with a foot in each.

My career began in enterprise technology — engineering, cloud platforms, systems integration and technical program leadership. It is work that teaches you how technology behaves at scale: how systems connect, where they fail, and how much of “delivery” is really about people, process and clear ownership.

I still work in enterprise technology today, currently at CoxEdge, alongside building KloudC. The discipline it demands — design carefully, integrate deliberately, measure what matters — is the foundation I bring to every product we build.

I wanted to build, not only to deliver. In 2019 I founded KloudC with a small team, taking on website development, automation, integrations and custom technology solutions for businesses.

That work kept us close to how companies actually operate — and it showed how often the same problems repeat from one business to the next: disconnected systems, manual workarounds, and data that never quite matches reality.

In 2022 I started a very different kind of business — one you can walk into: Spice Town (opens in a new tab), a South Asian grocery in Vernon, Connecticut. It has since grown into a community destination — premium Halal meats, Street Kitchen takeout, catering and specialty products.

Running a store is an education no technology role can give you. Deliveries arrive short. Case packs get entered as single units. Products move to the back room and disappear from the system. Every one of those small errors flows into the next purchase order, the next stock-out, the next margin conversation. I learned to see operations the way an owner does — and to notice how rarely the available software matched the work.

Seeing the same problems across client projects — and then living them every day at Spice Town — changed KloudC’s direction. Instead of solving each problem once, for one business, we set out to build products that solve it repeatedly and at scale. Today KloudC is focused on scalable SaaS and AI-powered business platforms — software that, in our words, turns business complexity into action.

Our flagship, RetailOps, was inspired by what I saw every week at Spice Town, and developed and refined inside the store. To be clear: Spice Town is my own business, not an outside customer — it’s the proving ground where workflows earn their place before we offer them to other independent retailers. RetailOps helps find inventory problems, assign them to the right person and resolve them, while keeping people in charge of every decision that changes the books.

Paizal, our check-writing and check-management app, was released publicly on the U.S. App Store in 2026 under KloudC LLC. B2Bees, a platform to connect retailers and suppliers, is in development.

• Honest about fit

  If software isn’t the right answer, we say so.

• People stay in control

  Automation and AI support decisions. People make the ones that matter.

• Careful with data

  Use only what a workflow needs, and handle it with care.

• Ship, learn, improve

  Focused releases, real feedback, steady improvement.

The principles KloudC operates by.

Owning a business changes how you build software for one. A few things I hold myself to:

1. Start from the exception, not the dashboard. Managers don’t need every number; they need the few that are wrong and a clear next step.
2. Fit the tools people already use. Independent businesses can’t rip and replace. Good software works alongside the POS, the supplier and the spreadsheet.
3. Let AI assist, and let people decide. Automation should find, rank and suggest. Decisions that change inventory, money or relationships stay with people.
4. Prove it in a real operation first. If it doesn’t survive a busy Saturday, it isn’t ready.

Since 2019, KloudC has evolved from delivering technology services to developing SaaS and AI-powered platforms — and I’m building it for the long run. The goal is to create technology companies that solve meaningful, real-world problems — and in doing so create economic value, generate employment and make a positive difference for the businesses and communities they serve.

The work is to build patiently, stay close to customers, and earn the right to grow.